Nip+Fab Rewards

The Nip+Fab Rewards is our new loyalty program. We believe
great things - including your skin - are best enjoyed as a community. You’ll earn points not just for orders, but for other activities like referring a
friend and signing up for our social channels. You can use these points to redeem exclusive products. So the more you spend - the more you save. Join ours
and receive exclusive benefits and gifts every time you shop.

Enrolment is free and available to anyone. Everyone who creates an account is automatically enrolled. So, no missing out. Membership is limited to individuals only and is limited to one account per individual. A valid email address is required to register for the program.

You’ll earn 10 reward points per £1 you spend and receive them 14 days after your order date. But you can also get rewarded for referring
friends and following our social channels.

Once you have logged in to your account, you will be able to view the total points you have received under the 'Loyalty Points' Section. This can be found here.

For all redeemable rewards, please visit Rewards page. For more information. This can be found under ' Redeem your gift’ here.

Once you have received enough points, visit your Account Page to see how your points can be applied. This can be found, here.

No. We want you to enjoy the best rewards for your loyalty.

Points will expire 12 months after your last purchase. However, we will send an email reminding you of any points you may have!

Your reward points history will show status for each
activity.

Approved: These points can be redeemed on rewards.

Pending: These points must be verified before they can be
redeemed. This typically applies to purchases, referrals, or reviews. Points will be pending for 14 days after purchase.

Canceled: These points will not be added to your account.
For example, if you cancel a purchase the points will change from pending to canceled.

In this case, any pending points from the referral will be canceled and removed from your balance. The points will be available for 14 days after a successful order has been placed.

It could be a number of things. Expired points, an order return, cancellation, or a referral returned their order. You can check your reward points history for an explanation.

We are hoping that this will not be the case. However, if for any reason you have an issue with your product, your points will not be
affected.

Pending balances can take up to 24 hours to appear in your account. Please allow this time, and if you have not received them after this period, get in touch here. Additionally, if you are not signed in at the time of purchase, you will not receive any points for your order.

You will be able to redeem a product reward if you have enough points. If you have points to redeem, you need to choose your product on the rewards page. , select 'get reward’ and the product will be added to your basket automatically. You
will be able to redeem a product at the moment you place your next order. Please note you will not be able to check out the reward product without placing an order.

You can leave at any time, just request here. You’ll be unenrolled from the scheme, and you’ll lose all points earned. Please note your
Nip + Fab account will still be active. If you would like this canceled too,
please specify in your email request.

You’re always welcome back. Just email us here with your request and we’ll create a new Nip + Fab Rewards account for you. Heads up though - your point balance will restart from zero.

We’re always open to feedback. Get in touch here with any comments or questions and we’ll aim to reply within 48 hours.

Unfortunately, signing up for our newsletter does not qualify you for the Nip + Fab Rewards. You will be required to create an account.

Aiming to offer an equal chance, the purchase history from the previous program launch will not be incorporated into the points counting. If you have not signed on to your account for 12 months, you will not receive points for ‘Creating an account.' Please note any orders placed before the launch of this program will not be applied to the account.

Unfortunately, if you have placed orders previously without an account, these points will not be added to any new account that is created.

Every now and then, we will run a promotion allowing our
members to receive double points for every order made within a certain period. So instead of receiving 10 points for every £1 spent, it will be 20 points for every £1 spent! Please note, this is only valid during the promotion period and any orders made before or after this period will not be applicable.